FAQ — Frequently Asked Questions


Yes, we offer free shipping on all orders. No hidden fees are added at checkout.


As soon as your order is shipped, you will receive a tracking number by email allowing you to track your package in real time.


We accept major credit cards as well as secure payment solutions available at checkout.


Orders are usually delivered within 7 to 12 business days depending on your country and the time of year.


Yes. All transactions are protected by an SSL encryption system to ensure the security of your personal and banking information.


Yes. You have 30 days after receiving your order to request a return in accordance with our refund policy.


Absolutely. Our galaxy projectors, moon lamps, and video projectors make original gifts appreciated by both adults and children.


Yes. The starry sky projector can be used as a night light and create a soft and relaxing atmosphere in a child's bedroom.


Yes. Our projectors allow you to access your favorite content depending on the chosen model and available applications.


Our team is available by email and through online chat to answer all your questions as quickly as possible.

📧EMAIL: contact@douchity.com

📞 (+1829-499-7349)


Free shipping


Delivery time: 5 to 10 business days


30-day money-back guarantee